Marine BPO - Profile





	ITPL provides computerised information services, incorporating all the stages of a Fleet Management Software installation including training and effective maintenance. Our services cover coordination and support for the client's office and their vessels, simplifying and facilitating a smooth transition and operation of their Fleet Management Software applications. ITPL have established a series of services, aiming to improve the effectiveness of the performance of a Fleet Management Software system. Shipping Companies typically understand the necessity and benefits of such systems, for cost reduction⁺ and that they are part of statutory requirements⁺⁺, but have limited resources to allocate towards the effective running and maintenance of these systems. In order to cater to this shortcoming, ITPL have implemented economic qualitative services that are carried out by their fully trained and qualified team. Our ever-growing clientele is a tribute to our successful services, unrivalled in the industry. Our Offering: q Data Collection q Data Conversion q Technical Systems Data Development q Procurement Systems Data Development q Development of Forms q Development of ISM Manuals q Maintenance of Accidents & Incidents Data q Historic Data Population for all relevant modules q Data Development for Crewing Systems including Crew Accounting q Data Population for Vessel Operations q Remote Management of Technical Systems (Remote Technical Data Superintendence) q Training (Remote, On-site and In-house) q PMS & Supply System Management Services q Onboard Software, Hardware, Networking and Training Implementation q Onboard Systems Audit (Annual) q Risk Assessment data population for all ship board operations q Fleet Call Center 24 x 7 x 365 q Custom services to fulfill client requirements Our range of services extends beyond just setting up of the system. We ensure full operation and monitoring of the systems performance. Our services also include vessel and office visits for implementation and training, onsite or at our in-house facility in Mumbai. ⁺ Maintenance and Spare Parts costs can be reduced up to 30% ⁺⁺ PMS is a prerequisite for the Safety Management System